With increasing dependency on IT, businesses need regular support to keep their computer networks running and carrying out the day-to-day upkeep of their systems. While it can be very hard to justify a full time IT manager or not have holiday cover, it simply needs a few hours per month of attention from a Miller Waite Network Engineer. Managed IT Support is proactive, flexible and regular systems support.
Miller Waite's Managed IT Support is scalable and can be customised to your business size, needs and budget. Miller Waite has a thorough schedule of essential checks that need to be carried out which can be arranged remotely or in some cases by a site visit.
We ensure critical operating system and anti-virus / spyware updates are carried out as well as checking backups are complete and successful. Other work undertaken might be for example to speed up your network and ensure its security. Other work can involve tidying up unwanted files, adding new users, or could involve more comprehensive work such as implementing new software or keeping remote user's laptops up-to-date.
Choose a Managed IT Support contract to have the reassurance of knowing Miller Waite will be with you on a regular basis and not simply responding to an unforeseen disaster. Miller Waite will be on hand to look after your IT with no hidden charges and provide the peace of mind that your network will always be in tip-top condition and up to date. This means you can get on with running or growing your business.
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- Foresee hardware issues
- Increase your network performance
- Back-up operation and integrity checks
- Identifying potential security loopholes
- Configure software and service pack updates for servers, desktops and notebooks
- Consultation and advice on improvements to I.T. systems
- Troubleshooting
- Hard disk optimisation
Can you cope with all the demands made on your in-house IT engineers? Are there projects you can’t complete or skills your team lacks? Are day-to-day problems preventing you from focusing on the big issues? If so, Miller Waite’s range of IT Manager Support services are designed to help.
- From 1st line support to server fixes. If you are overwhelmed with everyday IT problems, we can relieve the pressure by handling all 1st line calls. Or handle your trickiest server problems when you need specialist skills.
- Holiday cover. If you are looking for holiday or absence cover - or out-of-hours support - Connect can fill the gap. We only recruit experienced engineers and give them the best training in the business.
- One off projects. Because Connect has a huge range of clients, there is not much we cannot handle: server upgrades, office moves, network security assessments.
- Pro-active server monitoring spots problems that our remote support team can fix, before they affect you.