With increasing dependency on IT, organisations need regular support to keep their networks running and carrying out the day-to-day upkeep of their systems. While it can be very hard to justify a full time IT manager or not have holiday cover, it simply needs the attention of a Miller Waite engineer, the frequency of which can be determined to suit your requirements.
Miller Waite's Managed IT Support is scalable and can be customised to your organisation size, needs and budget. Miller Waite has a thorough schedule of essential checks that need to be carried out which can be arranged remotely or in some cases by a site visit.
We ensure critical operating system and anti-virus/spyware updates are carried out as well as checking backups are complete and successful. Other work undertaken might be for example to speed up your network and ensure its security. This can involve tidying up unwanted files, adding users, or could involve more comprehensive work such as implementing new software or keeping remote user's laptops up-to-date.
Choose a managed IT Support agreement to have the reassurance of knowing Miller Waite will be with you on a regular basis and not simply responding to an unforeseen disaster. Miller Waite will be on hand to look after your IT with no hidden charges and provide the peace of mind that your network will always be in tip-top condition and up-to-date. This means you can get on with running or growing your organisation.
Prevention is better than cure.
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- Foresee hardware issues
- Increase your network performance
- Back-up operation and integrity checks
- Identifying potential security loopholes
- Configure software and service pack updates for servers, desktops and notebooks
- Consultation and advice on improvements to I.T. systems
- Troubleshooting
- Hard disk optimisation
Can you cope with all the demands made on your in-house IT engineers? Are there projects you can’t complete or skills your team lacks? Are day-to-day problems preventing you from focusing on the big issues? If so, Miller Waite’s range of IT Manager Support services are designed to help.
- From 1st line support to server fixes. If you are overwhelmed with everyday IT problems, we can relieve the pressure by handling all 1st line calls. Or handle your trickiest server problems when you need specialist skills.
- Holiday cover. If you are looking for holiday or absence cover - or out-of-hours support - MIller Waite can fill the gap. We only recruit experienced engineers and give them the best training in the business.
- One off projects. Because Miller Waite has a huge range of clients, there is not much we cannot handle: server upgrades, office moves, network security assessments.
- Pro-active server monitoring spots problems that our remote support team can fix, before they affect you.